Message boards : RALPH@home bug list : Internal server error?
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Pieface Send message Joined: 16 Feb 06 Posts: 64 Credit: 203,513 RAC: 0 |
I can't seem to 'report' finished work tonite. Wu's upload ok, and change to ready-to-report status, but the handshake to 'report' the unit dies with: Scheduler request failed: HTTP internal server error. |
m00kie Send message Joined: 7 Aug 06 Posts: 1 Credit: 1,450 RAC: 0 |
I can't seem to 'report' finished work tonite. Wu's upload ok, and change to ready-to-report status, but the handshake to 'report' the unit dies with: You're not the only one. I'm getting the same error. |
ziegenmelker Send message Joined: 8 Aug 06 Posts: 5 Credit: 1,418 RAC: 0 |
I can't seem to 'report' finished work tonite. Wu's upload ok, and change to ready-to-report status, but the handshake to 'report' the unit dies with: Me too and some of the new webpages are kind of mixed up. ;) The server status page says everything is running fine. cu, Michael |
Conan Send message Joined: 16 Feb 06 Posts: 364 Credit: 1,368,421 RAC: 0 |
Error message "No Schedulers Responded" when reporting results, unable to report over 30 WU results, has been happening for over 15 hours. RALPH@home project team please check your computers, they show as all ok but obviously are not 100%. |
Femue Send message Joined: 25 Feb 06 Posts: 3 Credit: 3,397 RAC: 0 |
I can't seem to 'report' finished work tonite. Wu's upload ok, and change to ready-to-report status, but the handshake to 'report' the unit dies with: Me too! Femue |
dag Send message Joined: 21 Mar 06 Posts: 3 Credit: 884 RAC: 0 |
Location Project Date Message localhost ralph@home 8/11/2006 11:34:07 AM Scheduler request failed: HTTP internal server error |
Pieface Send message Joined: 16 Feb 06 Posts: 64 Credit: 203,513 RAC: 0 |
Hmmmmm.... almost 24hrs and not a peep from the project honcho's.... sure miss old 'moderator9'... kinda hoped ralph would be magically fixed when they took down rosie earlier today, but no joy....oh wellllll....it is an 'alpha' project after all... |
Brian B Send message Joined: 17 Feb 06 Posts: 9 Credit: 2,632 RAC: 0 |
I'm having problems reporting work as well, but uploading wu's ok. Started last night with this: 08/10/2006 08:19:18 PM|ralph@home|Temporarily failed upload of 1fsv__BOINC_ABRELAX_SAVE_ALL_OUT_BARCODE__1114_13_0_0: transient upload error then this: 08/10/2006 08:36:08 PM||Couldn't connect to hostname [ralph.bakerlab.org] 08/10/2006 08:36:10 PM|ralph@home|Scheduler request to https://ralph.bakerlab.org/ralph_cgi/cgi failed with a return value of -106 08/10/2006 08:36:10 PM|ralph@home|No schedulers responded 08/10/2006 08:37:32 PM||Couldn't connect to hostname [ralph.bakerlab.org] 08/10/2006 08:37:35 PM|ralph@home|Scheduler request to https://ralph.bakerlab.org/ralph_cgi/cgi failed with a return value of -106 08/10/2006 08:37:35 PM|ralph@home|No schedulers responded currently getting this: 08/11/2006 11:18:27 PM|ralph@home|Scheduler request to https://ralph.bakerlab.org/ralph_cgi/cgi failed with a return value of 500 08/11/2006 11:18:27 PM|ralph@home|No schedulers responded I have a GenuineIntel Mobile Intel(R) Pentium(R) 4 - M CPU 2.00GHz with 768 MB running Win2K Pro SP4. Currently running BONIC v5.2.13, RALPH rosetta_beta 5.25, with several other projects as well. Hope this helps... |
Ian_D Send message Joined: 16 Feb 06 Posts: 16 Credit: 39,518 RAC: 0 |
Have tried to "highlight" this on the main Rosetta forum https://boinc.bakerlab.org/rosetta/forum_thread.php?id=2096 |
Astro Send message Joined: 16 Feb 06 Posts: 141 Credit: 32,977 RAC: 0 |
I suspect their server is overwhelmed. I see the following transaction taking place when I tried to upload a wu: 8/12/2006 4:57:25 AM|ralph@home|Started upload of file BENCH_ABRELAX_SAVE_ALL_OUT_1scjB_1123_33_0_0 8/12/2006 4:57:25 AM||[ID#234] info: About to connect() to ralph.bakerlab.org port 80 8/12/2006 4:57:25 AM||[ID#234] info: Trying 140.142.20.204... 8/12/2006 4:57:25 AM||[ID#234] info: Connected to ralph.bakerlab.org (140.142.20.204) port 80 8/12/2006 4:57:25 AM||[ID#234] Sent header to server: POST /rosetta_cgi/file_upload_handler HTTP/1.1 User-Agent: BOINC client (windows_intelx86 5.5.11) Host: ralph.bakerlab.org Accept: */* Accept-Encoding: deflate, gzip Content-Type: application/x-www-form-urlencoded Content-Length: 297 8/12/2006 4:57:25 AM||[ID#234] Received header from server: HTTP/1.1 200 OK 8/12/2006 4:57:25 AM||[ID#234] Received header from server: Date: Sat, 12 Aug 2006 08:46:24 GMT 8/12/2006 4:57:25 AM||[ID#234] Received header from server: Server: Apache/2.0.54 (Fedora) 8/12/2006 4:57:25 AM||[ID#234] Received header from server: Content-Length: 93 8/12/2006 4:57:25 AM||[ID#234] Received header from server: Connection: close 8/12/2006 4:57:25 AM||[ID#234] Received header from server: Content-Type: text/plain; charset=UTF-8 8/12/2006 4:57:25 AM||[ID#234] info: Closing connection #0 8/12/2006 4:57:26 AM||[ID#235] info: About to connect() to ralph.bakerlab.org port 80 8/12/2006 4:57:26 AM||[ID#235] info: Trying 140.142.20.204... 8/12/2006 4:57:26 AM||[ID#235] info: Connected to ralph.bakerlab.org (140.142.20.204) port 80 8/12/2006 4:57:26 AM||[ID#235] Sent header to server: POST /rosetta_cgi/file_upload_handler HTTP/1.1 User-Agent: BOINC client (windows_intelx86 5.5.11) Host: ralph.bakerlab.org Accept: */* Accept-Encoding: deflate, gzip Content-Type: application/x-www-form-urlencoded Content-Length: 89011 8/12/2006 4:57:30 AM||[ID#235] Received header from server: HTTP/1.1 200 OK 8/12/2006 4:57:30 AM||[ID#235] Received header from server: Date: Sat, 12 Aug 2006 08:46:25 GMT 8/12/2006 4:57:30 AM||[ID#235] Received header from server: Server: Apache/2.0.54 (Fedora) 8/12/2006 4:57:30 AM||[ID#235] Received header from server: Connection: close 8/12/2006 4:57:30 AM||[ID#235] Received header from server: Transfer-Encoding: chunked 8/12/2006 4:57:30 AM||[ID#235] Received header from server: Content-Type: text/plain; charset=UTF-8 8/12/2006 4:57:30 AM||[ID#235] info: Closing connection #0 8/12/2006 4:57:31 AM|ralph@home|Finished upload of file BENCH_ABRELAX_SAVE_ALL_OUT_1scjB_1123_33_0_0 8/12/2006 4:57:31 AM|ralph@home|Throughput 21678 bytes/sec Notice how it failed once, but succeeded on the second effort? 106 is an error returned by the Ralph server (apache) when it fails for some reason to secure a connection session for you. To ensure you can reach Ralph and know the problem isn't between you and ralph or a firewall issue, open a command prompt window. (Start, all programs, accessories, COMMAND PROMPT)type in "tracert 140.142.20.204" (without quotations) and hit enter. What you should see is it making a number of hops accross the web until it gets to Ralph. If it stops at the first hop outside your network and you have an adsl connection, then it's likely your ISP has ICMP pings turned off at the CO (central office, a box by the roadside that your copper wires go to). I can't show you a "good" version of what it looks like since my ISP blocks ICMP. But if it gets there than you know it's likely a ralph server that's dropping your connections. Note: this is the addy of the upload server |
Astro Send message Joined: 16 Feb 06 Posts: 141 Credit: 32,977 RAC: 0 |
since I can't traceroute (thank you alltel, grumble grumble) I've use an website to do it for me and a trace from their systems looks like this: |
ziegenmelker Send message Joined: 8 Aug 06 Posts: 5 Credit: 1,418 RAC: 0 |
I don't have any problems to ping or to traceroute to ralph.bakerlab.org. Also there is no problem to access the website showing this headers: Response Headers - https://ralph.bakerlab.org/ Date: Sat, 12 Aug 2006 10:39:29 GMT Server: Apache/2.0.54 (Fedora) X-Powered-By: PHP/5.0.4 Connection: close Transfer-Encoding: chunked Content-Type: text/html; charset=UTF-8 200 OK But this is my sched_reply_ralph.bakerlab.org.xml: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. ------------------------------------ Apache/2.0.54 (Fedora) Server at ralph.bakerlab.org Port 80 Because BOINC is connecting to a CGI-script at ralph, the error is probably there: 12/08/2006 10:45|ralph@home|Sending scheduler request to https://ralph.bakerlab.org/ralph_cgi/cgi A HTTP request to ralph.bakerlab.org/ralph_cgi/cgi results in: <scheduler_reply> <scheduler_version>505</scheduler_version> <master_url>https://ralph.bakerlab.org/</master_url> <request_delay>242.400000</request_delay> <message priority="low">Incomplete request received. </message> </scheduler_reply> <HTML><HEAD><META HTTP-EQUIV=Refresh CONTENT="0;URL=../"></HEAD><BODY> You seem to be viewing this page in a WWW browser. Visit the <a href="../">main page</a>. </BODY></HTML> This means to me, that the scheduler is running. With the upcoming of this error about 41h ago, the first message was: 10/08/2006 19:25|ralph@home|Reporting 1 tasks 10/08/2006 19:25|ralph@home|Scheduler request succeeded 10/08/2006 19:25|ralph@home|Message from server: Project is temporarily shut down for maintenance 10/08/2006 19:25|ralph@home|Project is down At that time, or a bit later, the changing of the web pages startet. There are two new columns now, showing 'classic' RAC and TC. I think together with that they are changing the coding of the validator to show the new model based credits and the old time/benchmark based ones. So I guess thats the place the errors are located. But what makes me wonder is the fact, that some users get there results reported, as you can see in the statistics. Everyone with a value other than '0' in the 'Recent average work credit' and 'Total work credit' columns did successfully upload a result in the last 40h. I would really appreciate that this bug gets fixed as my waiting 10 results have less than 2 days till they are overtimed. cu, Michael [edit] formating [/edit] |
dekim Volunteer moderator Project administrator Project developer Project scientist Send message Joined: 20 Jan 06 Posts: 250 Credit: 543,579 RAC: 0 |
are you still having upload errors? |
Pieface Send message Joined: 16 Feb 06 Posts: 64 Credit: 203,513 RAC: 0 |
Just did an 'update' on my machines that had been having problems and all wu's 'reported'. Thsnkx... |
ziegenmelker Send message Joined: 8 Aug 06 Posts: 5 Credit: 1,418 RAC: 0 |
are you still having upload errors? My waiting WUs are reported. :-) cu, Michael |
Brian B Send message Joined: 17 Feb 06 Posts: 9 Credit: 2,632 RAC: 0 |
are you still having upload errors? :-) My WU's have reported as well. Thanks dekim! 08/12/2006 01:59:44 PM|ralph@home|Sending scheduler request to https://ralph.bakerlab.org/ralph_cgi/cgi 08/12/2006 01:59:44 PM|ralph@home|Reason: Requested by user 08/12/2006 01:59:44 PM|ralph@home|Reporting 5 results 08/12/2006 01:59:49 PM|ralph@home|Scheduler request to https://ralph.bakerlab.org/ralph_cgi/cgi succeeded |
Conan Send message Joined: 16 Feb 06 Posts: 364 Credit: 1,368,421 RAC: 0 |
All now ok here as well, thanks dekim. |
Conan Send message Joined: 16 Feb 06 Posts: 364 Credit: 1,368,421 RAC: 0 |
All now ok here as well, thanks dekim. I was unaware of the changes you had made when you fixed the scheduler. I then found another post of yours in another thread and it explained the reason why my credit amounts have changed. |
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