Download failure on Ralph/Rosetta Beta data files

Author	Message
Dr Who Fan Send message Joined: 2 Sep 06 Posts: 75 Credit: 107,857 RAC: 480	Message 6834 - Posted: 20 Jun 2020, 2:03:23 UTC Have two tasks that can not download the data files Rosetta v4.20 arm-android-linux-gnu Tasks: https://ralph.bakerlab.org/result.php?resultid=5165464 https://ralph.bakerlab.org/result.php?resultid=5165422 Jun 19, 2020 20:15:40\|\| Internet access OK - project servers may be temporarily down. Jun 19, 2020 20:15:38\|ralph@home\| Backing off 00:15:20 on download of bmpr2_att1_0_SAVE_ALL_OUT_IGNORE_THE_REST_7mg5aq2s.zip Jun 19, 2020 20:15:38\|ralph@home\| Temporarily failed download of bmpr2_att1_0_SAVE_ALL_OUT_IGNORE_THE_REST_7mg5aq2s.zip: transient HTTP error Jun 19, 2020 20:15:38\|ralph@home\| Backing off 00:09:08 on download of bmpr2_flags Jun 19, 2020 20:15:38\|ralph@home\| Temporarily failed download of bmpr2_flags: transient HTTP error Jun 19, 2020 20:15:38\|\| Project communication failed: attempting access to reference site Jun 19, 2020 20:15:36\|ralph@home\| Started download of bmpr2_att1_0_SAVE_ALL_OUT_IGNORE_THE_REST_7mg5aq2s.zip Jun 19, 2020 20:15:36\|ralph@home\| Started download of bmpr2_flags ID: 6834 · Reply Quote

Dr Who Fan Send message Joined: 2 Sep 06 Posts: 75 Credit: 107,857 RAC: 480	Message 6836 - Posted: 20 Jun 2020, 14:52:28 UTC - in response to Message 6834. Anybody home? 12+ hours later this problem STILL exists! Have two tasks that can not download the data files Rosetta v4.20 arm-android-linux-gnu Tasks: https://ralph.bakerlab.org/result.php?resultid=5165464 https://ralph.bakerlab.org/result.php?resultid=5165422 Jun 19, 2020 20:15:40\|\| Internet access OK - project servers may be temporarily down. Jun 19, 2020 20:15:38\|ralph@home\| Backing off 00:15:20 on download of bmpr2_att1_0_SAVE_ALL_OUT_IGNORE_THE_REST_7mg5aq2s.zip Jun 19, 2020 20:15:38\|ralph@home\| Temporarily failed download of bmpr2_att1_0_SAVE_ALL_OUT_IGNORE_THE_REST_7mg5aq2s.zip: transient HTTP error Jun 19, 2020 20:15:38\|ralph@home\| Backing off 00:09:08 on download of bmpr2_flags Jun 19, 2020 20:15:38\|ralph@home\| Temporarily failed download of bmpr2_flags: transient HTTP error Jun 19, 2020 20:15:38\|\| Project communication failed: attempting access to reference site Jun 19, 2020 20:15:36\|ralph@home\| Started download of bmpr2_att1_0_SAVE_ALL_OUT_IGNORE_THE_REST_7mg5aq2s.zip Jun 19, 2020 20:15:36\|ralph@home\| Started download of bmpr2_flags ID: 6836 · Reply Quote

Dr Who Fan Send message Joined: 2 Sep 06 Posts: 75 Credit: 107,857 RAC: 480	Message 6837 - Posted: 21 Jun 2020, 3:53:53 UTC - in response to Message 6836. 24 hours later I still can't download the data files. ID: 6837 · Reply Quote

Dr Who Fan Send message Joined: 2 Sep 06 Posts: 75 Credit: 107,857 RAC: 480	Message 6838 - Posted: 21 Jun 2020, 17:02:22 UTC - in response to Message 6837. Guess I will have to abort the two tasks that have failed download errors since I can't get any help here. ID: 6838 · Reply Quote

Dr Who Fan Send message Joined: 2 Sep 06 Posts: 75 Credit: 107,857 RAC: 480	Message 6842 - Posted: 8 Jul 2020, 13:56:54 UTC Just got two RALPH tasks on ANDROID that I had to cancel because they will NOT DOWNLOAD. i see that Rosetta has finally fixed the security certificate issue. WHEN WILL YOU FIX THE CERTIFICATE HERE? Hopefully this will be addressed sooner than later. ID: 6842 · Reply Quote

[VENETO] boboviz Send message Joined: 9 Apr 08 Posts: 700 Credit: 1,370,153 RAC: 3,827	Message 6852 - Posted: 22 Jul 2020, 10:18:00 UTC - in response to Message 6842. Just got two RALPH tasks on ANDROID that I had to cancel because they will NOT DOWNLOAD. i see that Rosetta has finally fixed the security certificate issue. WHEN WILL YOU FIX THE CERTIFICATE HERE? Hopefully this will be addressed sooner than later. +1 ID: 6852 · Reply Quote

Dirk Broer Send message Joined: 7 Aug 14 Posts: 10 Credit: 118,994 RAC: 613	Message 6909 - Posted: 11 Nov 2020, 21:29:53 UTC - in response to Message 6852. Just got two RALPH tasks on ANDROID that I had to cancel because they will NOT DOWNLOAD. i see that Rosetta has finally fixed the security certificate issue. WHEN WILL YOU FIX THE CERTIFICATE HERE? Hopefully this will be addressed sooner than later. +1 +2 ID: 6909 · Reply Quote

[VENETO] boboviz Send message Joined: 9 Apr 08 Posts: 700 Credit: 1,370,153 RAC: 3,827	Message 6910 - Posted: 12 Nov 2020, 6:33:29 UTC Seems that they are not interested to test android app... ID: 6910 · Reply Quote